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The U.S. Postal Service concluded the 
2008 fiscal year (October 1, 2007 - 
September 30, 2008) with a net loss of 
$2.8 billion as the national economic 
slowdown lowered mail volume and as 
the Postal Service bore additional 
costs mandated by the Postal Accountability 
and Enhancement Act of 2006. The loss 
occurred despite more than $2 billion 
in cost-cutting measures that included 
the use of 50 million fewer workhours 
compared to the previous year. The 
Postal Service continued to improve 
national on-time First-Class Mail 
delivery performance, reaching record 
highs in fiscal year 2008. 
  
USPS mail volume in fiscal year 2008 
totaled 202.7 billion pieces, a decline 
of 9.5 billion pieces, or 4.5 percent, 
compared to the previous fiscal year. 
Declining mail volume was a symptom 
of the worsening national economy, 
particularly related to the financial 
and housing industries and increased 
use of the Internet for communications. 
  
Total revenue in fiscal year 2008 was 
$75 billion, unchanged from last year. 
Expenses totaled $77.8 billion, including 
the $5.6 billion payment required by 
the Postal Act of 2006 to pre-fund 
retiree health benefits. Excluding all 
the retiree health benefit fund payments 
from 2008 and 2007, expenses were up 
less than 1 percent over last year. 
Cost reductions offset nearly all of 
the impact from rising inflation, of 
which the major contributors were a 
$562 million increase in cost of living 
adjustments paid to craft employees 
and $525 million in additional fuel 
costs. 
  
Financial Outlook 
"We expect the new fiscal year to be 
another difficult one for the Postal 
Service and the entire mailing industry, 
as economic factors will continue to 
reduce mail volume and increase expenses," 
Postmaster General John Potter told 
the Postal Service Board of Governors 
at a November 2008 meeting. "As we continue 
to reduce workhours and other costs, our 
top priority remains providing excellent 
service to our customers. The combination 
of excellent service and affordable 
prices makes Postal products a great 
value." 
  
In addition to the weak or contracting 
economy and the diversion of mail to 
electronic means, the pre-funding of 
retiree health benefits continues to 
have a significant impact on Postal 
Service finances. "The Board will work 
with members of Congress to ease some 
of the financial pressure we are currently 
facing from the Postal Act," Board 
Chairman Alan Kessler announced in 
November 2008. "Legislative relief 
is only part of the solution to the 
problems facing the Postal Service. 
The Board and management will actively 
pursue the actions necessary to further 
reduce costs and grow revenue," Kessler 
added. 
  
Fourth Quarter Service Performance 
In the fourth quarter of FY 2008, 
on-time delivery performance for 
overnight First-Class Mail service 
remained at 97 percent for the second 
consecutive quarter, one point above 
the same period last year. Two-day 
service was 94 percent on-time and 
three-day service was 93 percent 
on-time, unchanged from the fourth 
quarter of the previous year. 
  
With the beginning of the new fiscal 
year, the Postal Service has implemented 
new service standards and has expanded 
the geography and classes of mail for 
which service is measured in 2009. 
 
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